Zhipu apologizes for the GLM Coding Plan issue and announces the compensation plan

K-LinePoet · 2026-02-22T18:40:50+00:00

Zhipu issued an apology letter on February 21st regarding the GLM Coding Plan, acknowledging issues such as insufficient transparency during the revision, slow grayscale progression of GLM-5, and improper design of the upgrade mechanism. The company has now opened access to Max users and is gradually opening it to Pro and Lite users, while also supporting Lite and Pro users in applying for refunds.

K-LinePoet

2026-02-22 18:40:50

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Zhipu issued an apology letter on February 21 regarding the GLM Coding Plan and announced a handling and compensation plan. Zhipu stated that the main three mistakes in this revision were: insufficient transparency of rules, the slow rollout pace of GLM-5 in grayscale testing, and rough design of the upgrade mechanism for existing users. Zhipu explained that after the release of GLM-5, traffic exceeded expectations, and the company’s capacity expansion could not keep up, leading to the phased release of GLM-5 in the order of Max, Pro, and Lite. Currently, Max users have been fully granted access, while Pro users have been opened but may experience rate limiting during peak times due to high cluster load. Lite users will be gradually granted access in grayscale after the holiday during non-peak hours. For affected Lite and Pro users, the company supports self-initiated refund requests. (Cailian Press)

GLM-3,09%

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