The four golden rules of interpersonal communication: first say what the other person wants to hear, then say what they can accept, then say what you should say, and finally say what you want to say. The three golden rules for making choices: when in doubt, choose "No"; between two options, choose the one that causes "pain"; and in the long run, choose "peace of mind".
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The four golden rules of interpersonal communication: first say what the other person wants to hear, then say what they can accept, then say what you should say, and finally say what you want to say. The three golden rules for making choices: when in doubt, choose "No"; between two options, choose the one that causes "pain"; and in the long run, choose "peace of mind".