Kontigo is committed to fully compensating users after the hacking incident discovered in Latin America.

A fintech platform specializing in stablecoins with a focus on Latin America, Kontigo, has experienced a significant security incident affecting approximately 1,005 customers, with losses quantified at over $340,000 in USDC. The company promptly announced its commitment to reimburse 100% of the total compromised amount, thus reaffirming its intention to maintain the trust of its user base in the region.

The hacking affected thousands of wallets

The event is considered one of the most significant security incidents targeting crypto consumers in Latin America this year. Kontigo stated that it identified unauthorized access that compromised funds stored in users’ wallets. As soon as the anomalous activity was detected, the team immediately isolated the affected systems and activated internal protection protocols to prevent further damage.

User testimonies and reports

In the days prior to the official announcement, several accounts on social media platforms shared screenshots documenting attempts at unauthorized access. Users like Fernando Luis Vegas reported receiving suspicious SMS messages requesting verification codes to change email credentials, raising doubts about the nature of the attack.

Kontigo has invited all potentially affected users to contact support directly to report specific cases and receive immediate verification. The company assured that each report will be individually validated before proceeding with compensation.

Reimbursement plan and strengthened security measures

Funds reimbursement will be handled on a case-by-case basis according to the company’s internal security procedures. At the same time, Kontigo is gradually restoring its services within a strict monitoring framework, aiming to normalize operations without further compromising platform security.

To investigate the cause of the incident and prevent future episodes, the internal cybersecurity team is collaborating with independent external experts. The investigation is still ongoing to determine the full scope and precise origins of the breach.

Who is Kontigo

Founded in 2023, Kontigo operates as a fintech company based in San Francisco, offering digital financial solutions to the Latin American and Latino communities in the United States. The platform provides USDC-denominated savings accounts, cross-border payment services, debit cards, access to tokenized securities, and direct exposure to Bitcoin. The company recently completed a $20 million seed funding round, which brought the total valuation to $100 million.