SPDB Bank Releases 2025 Sustainability Development Report

(FROM: Meeting Pudong Development)

On the evening of March 30, China Development Bank issued its “2025 Annual Sustainability Report.” In 2025, China Development Bank deeply implemented the spirit of the 20th National Congress of the Communist Party of China and all previous plenary sessions, earnestly carried out the decision-making and deployment of the Shanghai Municipal Committee and the Shanghai Municipal Government and regulatory requirements, actively practiced the political nature and people-centered nature of financial work, adhered to the core values of “keeping faith and integrity and creating excellence,” and steadily advanced its smart and digital (数智化) strategy. It fully integrated the concept of sustainable development into business management practices, continuously improved its ability to support national strategies, the real economy, and the development of people’s livelihoods, and promoted the deep integration of green transition and high-quality development, contributing China Development Bank’s strength to building a financial powerhouse.

Deepening green transition finance

Painting a new picture for low-carbon development

Improve the financial service system. Proactively connect with the needs of low-carbon transition and green development, and continuously improve a comprehensive green and low-carbon transition financial service system. Focusing on areas such as green finance, transition finance, and carbon finance, it provides precise support for the optimization of energy structures and the protection of the ecological environment. By the end of 2025, the outstanding balance of green loans reached 707.37B yuan, up 23.95%. During the year, it underwrote 12.12B yuan of bonds in the ESG field, using financial strength to escort green and low-carbon development.

Enhance the group’s integrated service effectiveness. Fully leverage the group’s collaborative advantages to build a multi-tiered, wide-coverage service network, effectively supporting the green development of industries and projects. The group’s subsidiary Shanghai Trust Co., Ltd. has a continuing scale of green finance business exceeding 21 billion yuan; Ping An Investment and Trust’s green finance business scale exceeds 6 billion yuan; the green leasing assets of Ping An Financial Leasing account for 31% of the total leasing assets; and the growth rate of Ping An Wealth Management’s funds invested in the green finance sector reaches 28%.

Help enterprises transition to low carbon. Innovatively roll out the “Carbon Account+” service system, providing an enterprise carbon account digitalized service that integrates functions such as carbon data collection, carbon emissions accounting, enterprise carbon rating, and dedicated carbon rights and interests. Launch the banking sector’s first industrial low-carbon transition loan to effectively meet the low-carbon transition financing needs of key industrial sector enterprises and to promote a comprehensive green transition in economic and social development. Through “Puhui Leasing” household photovoltaic operating lease business, it has deployed over 23.4 billion yuan cumulatively, reducing carbon by over 600k tons—equivalent to planting about 397 million trees.

Practice a low-carbon and environmental protection理念. Strengthen energy consumption monitoring and control, formulate the group’s energy conservation and carbon reduction management targets, track the results of energy consumption monitoring and control on a quarterly basis, and establish a “assessment–supervision–rectification” closed-loop management mechanism. Use smart and digital methods to improve energy-use efficiency. In 13 branches and 146 outlets, pilot and launch the Pudong Cloud Carbon Control smart electricity management platform, continuously reducing operational carbon footprints. For many years, multiple sub-branches in Hangzhou and Shanghai have continuously passed “carbon neutrality” assessments. Among them, Huzhou Anji Anji Sub-branch of the Hangzhou Branch became the first “zero-carbon” bank outlet of the company to obtain both international and domestic dual certifications, highlighting a benchmark demonstration effect for green operations.

Adhere to the original aspiration of serving finance for the people

Join hands to build a warm journey together

Continuously expand social contributions. Release the “Pugongying” group public welfare brand, and carry out 55 public welfare practice projects in areas including rural revitalization, education care, healthcare, environmental protection, and emergency disaster relief, with total donations exceeding 58.03 million yuan. Launch the “Space Rebirth” public welfare program to help disadvantaged groups improve their living environments and enhance their quality of life. Launch the “Pufa Countryside Companion” financial service brand to enrich product and service supply in rural revitalization, with all kinds of rural revitalization services benefiting over 6 million people throughout the year.

Inspire organizational development vitality. Adhere to “people-oriented” principles, optimize the cadres’ selection and appointment mechanisms, and steadily advance talent initiatives such as training-through-leadership and election “horse-racing” (评选赛马). Strengthen the construction of the cadre team by adopting methods such as open selection and competitive postings, cultivating professional financial talent. Continuously improve employee care mechanisms by setting up an employee mutual-aid and care fund, and establish and refine long-term assistance mechanisms. Carry out diversified activities such as youth-themed speeches, sports events, and competitive showdowns, building an employee talent display platform to further consolidate development synergy.

Uphold the “customer-centered” philosophy. Highly value consumer rights protection, strengthen end-to-end management of consumer rights protection, and ensure that consumer protection training covers all employees of all levels of institutions across the whole bank. The number of customer complaints across all channels has continued to decline in recent years, and the customer complaint resolution rate has remained at 100% for consecutive years. Regularly carry out financial knowledge popularization and education activities, continuously expanding the coverage and influence of financial education. Throughout the year, more than 36k financial education publicity and training activities were held, reaching more than 452 million members of the public. Upgrade and optimize the data security and customer privacy protection system, and build a data security governance and protection system that covers the entire customer life cycle, to ensure the security of customer information.

Release internal momentum powered by smart and digital capabilities

Build a multi-dimensional service ecosystem

Drive financial transformation with technological innovation. Closely follow the smart and digital strategy, release an artificial intelligence implementation action plan, and roll out smart and digital operations service and作业 platforms, promoting deep integration between technology and business. Focus on key business areas such as technology finance, supply chain finance, inclusive finance, cross-border finance, and treasury finance, build a product spectrum that runs through the entire journey, and launch digital products including Puflash Loan, Puke Loan, Pulink Connect, Puhui Loan, and Puying M&A. The number of signed personal mobile banking customers exceeds 93 million households, and the registered users of “Puhui is Here” exceed 2.6 million households.

Provide integrated financial services to the real economy. Explore a comprehensive service model of “commercial banking + investment banking + ecosystem,” serving more than 80% of listed tech enterprises nationwide, and continuously empower the development of new productive forces and industrial upgrading. Actively implement policies such as government fiscal interest subsidies for personal consumption loans, one-time credit repair policies, and policies to replace old consumer goods with new ones, to help boost consumption and expand domestic demand. Support high-level opening-up. The scale of free trade zone deposit and lending business is 163.4 billion yuan, and the capability of financial services to “go global” continues to improve. Build a “Humanistic Light and Shadow” service space integrating smart technology, green and low-carbon features, pet-friendly amenities, and a coffee corner. With technology, inclusive finance, elderly care, and cultural tourism characteristics, specialty outlets bloom in all directions, comprehensively enhancing customer experience and service warmth.

Extend service touchpoints with smart and digital empowerment. Leverage inclusive finance’s advantages in service coverage and accessibility. Focus on making credit supply faster, better, and more convenient, effectively clearing bottlenecks in financial services and bridging weak links in the industrial chain. In 2025, the outstanding balance of loans under the two-increase inclusive finance criteria exceeded 523.9 billion yuan, and the incremental amount reached a new high in nearly four years. Use “Pulink Connect” as a digital bridge to implement a precise service model of “one chain, one policy.” Supply chain finance has cumulatively served more than 11k core customers. Continuously improve the “cross-border+” integrated service ecosystem, helping Chinese-funded enterprises open up a new landscape for going overseas. Launch the overseas wealth management platform “Puyin Huanqiu,” continuously enhance capabilities for refined services and global asset allocation, improve the professionalism and sustainability of customer service, and fully practice responsible finance and value creation under the ESG理念.

Solidly build a solid foundation for development

Empower high-quality and sustainable development

Promote deep integration of Party building and business operations. Convene the bank’s second Party Congress, providing strong political guarantees for the transformation of the smart and digital strategy and for high-quality development. Operating performance remains stable and improves overall. The group’s total assets surpassed 10 trillion yuan; year-on-year double growth was achieved in net profit attributable to shareholders and operating revenue, demonstrating strong development resilience and the ability for sustainable growth. Coordinate external capital replenishment with internal capital accumulation, completing the conversion of 36k yuan of convertible bonds, setting the A-share record for the largest single-batch conversion in history.

Improve the top-level design for sustainable development. Establish an ESG promotion committee, continuously improve the risk management system, formulate measures for managing environmental, social, and governance risks and their operating procedures. Incorporate ESG risks into a comprehensive risk management system and a risk appetite management system to improve governance transparency and anti-risk capabilities. Build smart and digital monitoring tools covering more than 100 key business scenarios, strengthen internal control compliance and audit and supervision, and firmly establish a line of defense for sound operation. Adhere to the bottom line of business ethics and compliant operations. Carry out integrity-related practice education on a regular basis, create a good business environment characterized by integrity, mutual trust, and compliance, and promote continuous improvement in the level of sustainable governance.

Create diverse social value. In the field of sustainable development, it has received multiple important recognitions, including first prize in the People’s Bank of China Financial Technology Development Award, a highest-level 5 rating certification from DCMM, a Chinese staff football team winning the overall championship of the “China Staff Football Super League,” and 8 units being rated “National Civilized Units”… Fully demonstrating the company’s comprehensive strength in social responsibility, technological innovation, and cultural development.

At present, the global economy and society are accelerating their transition toward green and intelligent development. The financial industry is entering a critical stage of high-quality development. China Development Bank will seize the opportunity of technological change, deeply advance the smart and digital strategy, consolidate the foundation for sustainable development with the concept of “green+,” reshape the financial service ecosystem with “artificial intelligence+,” and strive to build a high-quality value bank that satisfies customers and is recognized by society. Working together with all sectors of society, it will contribute its share to the modernization drive in the Chinese style.

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