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Air China (601111.SH) announced its 2025 annual results, with a net loss attributable to shareholders of 1.77 billion yuan.
Air China (601111.SH) disclosed its annual report for 2025, revealing that the company achieved a revenue of 171.485 billion yuan, a year-on-year increase of 2.87%; a net loss attributable to shareholders of 1.77 billion yuan, an increase compared to the previous year; a net loss excluding non-recurring items of 2.485 billion yuan, a decrease compared to the previous year; basic earnings per share of -0.11 yuan.
Adhering to a stable yet progressive approach, operational quality has improved. The group has deeply engaged in enhancing quality and efficiency, with core business operations continuously improving. It is unwaveringly promoting the hub network strategy, striving to increase effective input scale, with a total input of 367.6 billion seat-kilometers for the year, a year-on-year increase of 3.24%. Actively responding to “involution” competition, dynamically grasping market trends, and scientifically balancing supply and price relationships, the advantages in main markets and trunk routes have been continuously consolidated. Upgrading aviation ancillary products, constantly expanding the value of aviation ancillary products, achieving a year-on-year sales revenue increase of over 40%. Continuously deepening the synergy between passenger and cargo, dynamically matching capacity based on cargo demand, achieving a year-on-year increase of 4.92% in operating revenue from cargo holds. Comprehensive upgrading of the cost control system, focusing on key areas such as aviation fuel, takeoff and landing, and aircraft, striving to enhance the precision level of cost control.
Upholding a people-oriented approach, the quality and efficiency of services have continuously improved. The group focuses on providing passengers with the four core service goals of “reassuring, smooth, comfortable, and touching,” expanding the supply of high-quality aviation services, and enhancing passengers’ sense of gain and satisfaction. Promoting a comprehensive transformation of the customer-centric service model, establishing a comprehensive evaluation index database for passenger service quality covering all processes, and improving the service system. Creating an “Aviation +” ecosystem, vigorously promoting through-check boarding services and air-rail intermodal products, constantly expanding the value of aviation services. Improving flight regularity, optimizing post-service handling for irregular flights, and enhancing the smoothness of the entire service process. By 2025, the “Phoenix Miles” frequent flyer membership scale will exceed 100 million, with a passenger satisfaction score of 88.1.
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