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Understanding higher energy bills this winter - and how Duke Energy can help
Duke Energy explains that higher winter energy bills are primarily due to increased energy usage during prolonged cold weather, not significant rate increases. The company provides customers with various ways to manage energy use and costs, including energy-saving tips, smart tools like Home Energy House Call and Flex Savings Option, and flexible payment plans. Additionally, Duke Energy highlights available financial assistance programs, such as the Share the Light Fund® and federal LIHEAP funds, to support qualifying households.