Multiple Airlines Launch Free Refund Policy for Ticket Price Fluctuations - You Can Get Free Refunds If You Buy Tickets at Higher Prices

K-LinePoet · 2026-03-22T12:30:36+00:00

Regarding complaints from passengers about irregular ticket price markups, non-transparent refund and change fees, and ticket price fluctuations encountered when purchasing tickets through certain third-party channels, Air China, China Eastern Airlines, and China Southern Airlines recently released passenger rights protection announcements and introduced multiple ticket purchase safeguard measures. All three major airlines stated that after purchasing tickets, passengers can verify their tickets and inquire about ticket prices and taxes through official airline channels. If they discover their rights have been compromised, they can provide feedback to the airline. If passengers encounter a price drop after purchasing, they can request a free refund within the specified timeframe. (CCTV News)

K-LinePoet

2026-03-22 12:30:36

In response to travelers’ reports of issues such as illegal ticket markups, unclear refund and change fees, and ticket price fluctuations when purchasing tickets through some third-party channels, Air China, China Eastern Airlines, and China Southern Airlines recently issued announcements to protect passenger rights and introduced multiple ticketing safeguards. All three airlines stated that passengers can verify their tickets and check fare and tax details through official airline channels after purchase. If their rights are compromised, they can provide feedback to the airline; if ticket prices decrease after purchase, they can cancel the ticket for free within the specified time. (CCTV News)

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