Liu Wenxiang Apologizes: Halting Cooperation with Involved Spicy Hot Pot Restaurant, Nationwide Stores Conduct Comprehensive Self-Inspection and Rectification

GateUser-bd883c58 · 2026-03-20T20:22:55+00:00

Liu Wenxiang Malatang issued an apology due to food ingredient issues in multiple locations, launching a rectification plan that includes: halting partnerships, destroying problematic food materials, cooperating with investigations and conducting internal self-inspections, and gradually installing network surveillance to ensure quality assurance.

GateUser-bd883c58

2026-03-20 20:22:55

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Questioning AI · What is the root cause of Liu Wenxiang Spicy Hot Pot ingredient issues?

On March 16, regarding the problems of using substandard ingredients and poor quality at many “Liu Wenxiang Spicy Hot Pot” stores across the country, Liu Wenxiang (Shandong) Brand Management Co., Ltd. issued an apology letter, announcing an immediate comprehensive rectification plan. The company will cease cooperation with the involved stores, seal and destroy the problematic ingredients, cooperate with market regulatory authorities for investigation, and assume legal responsibility. All stores nationwide are conducting thorough self-inspections and rectifications, focusing on ingredient sources, qualification documents, storage and processing, and labeling. Non-compliant stores will be shut down. Additionally, stores across the country are gradually installing network surveillance to monitor kitchen conditions in real-time.

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