Support Center: How to Use Coupons on Digital Trading Platforms

12-19-2025, 6:23:06 AM
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Learn how to get the most out of Gate by using digital coupons. This in-depth guide shows you how to redeem crypto coupons and access exclusive offers. Explore the various coupon types and find out how to apply them to trading, VIP upgrades, and cashback rewards. Stay up to date and maximize your benefits!
Support Center: How to Use Coupons on Digital Trading Platforms

What Are Exchange Coupons and How Do You Redeem Them?

Leading cryptocurrency trading platforms offer digital coupons as part of their rewards system, delivering a range of benefits to users. Platforms distribute these coupons to recognize user participation in platform activities. They may include free tokens, VIP level upgrades, trading fee cashback, and interest-free margin loans. By understanding coupon accounts and effective usage, you can significantly increase your benefits on trading platforms.

Types of Coupons

Exchanges provide several coupon types, each with unique features and benefits. Main categories include:

Token Coupon: Redeem free tokens directly to your Spot Wallet. Once redeemed, you can use, transfer, or withdraw these tokens without restrictions, giving you complete flexibility.

Trading Fee Cashback Coupon: Earn a rebate on trading fees for a limited time. You can apply this coupon to Spot, Cross Margin, Trading Bots (including Spot Grid, Rebalancing Bot, and DCA Spot), and NFT trades. Users can apply the benefit to regular trades, trading bots, or both.

VIP Upgrade Coupon: Temporarily upgrade your VIP level and enjoy exclusive benefits for the coupon’s valid period. Once expired, your VIP level returns to its original status based on your trading activity. VIP 9 is the highest level; only one VIP Upgrade Coupon can be active at any time.

0% Margin Interest Coupon: Get interest-free loans for margin trading during the promotion period, allowing you to increase your position size with no extra interest costs.

Futures Bonus Voucher: Receive free tokens usable exclusively as collateral for futures trading. Bonuses are denominated in specific cryptocurrencies and can only be used for contracts margined in the same cryptocurrency. For example, BTC bonuses apply only to BTC-margined contracts.

Test Fund Coupons: Available in Flexible and Locked variants, these let you redeem test funds for subscribing to yield products. While you cannot withdraw or transfer test funds, you still earn daily rewards for participating, for a limited time.

Crypto Purchase Fee Coupon: Offset fees when buying crypto through the Buy Crypto page. This discount works across supported channels, except for P2P and third-party payments.

All exchange coupons are strictly non-transferable—you cannot move them between accounts or between a main account and sub-accounts under the same user. Each coupon has a defined expiration date, and you must redeem it before expiry. Platforms are not responsible for notifying you of upcoming expirations.

How Do You Redeem Exchange Coupons?

You can redeem coupons on trading platforms in three main ways:

Automatic Distribution: After completing certain activities or tasks, coupons are automatically sent to your account. To use them, go to the Rewards Hub from your Profile, open the "In Progress" tab, find your coupon, and click "Use." The system will request confirmation before activating your reward.

Coupon Code Redemption: Enter a specific code to redeem a coupon. In the Rewards Hub’s "More" section, select "Coupon Code." Enter and confirm a valid code to activate the coupon. Each code can only be redeemed once per user.

Points Redemption: The Rewards Store lets you exchange accumulated points for different coupons. You’ll see all available rewards and their point costs. After you select and confirm redemption, points are deducted and the coupon appears in your "My Coupons" page.

Before redeeming any coupon, review its face value, expiration date, eligible products, and terms and conditions. Some coupons are restricted to certain platform products. Depending on your geographic location, some Rewards Hub features may be unavailable due to local regulations.

What Is a Coupon Account?

Your coupon account is a dedicated section in your exchange profile where all available, active, and expired coupons are stored and managed. It serves as a central hub to view, organize, and redeem all coupons you earn through platform activities.

From your coupon account, you can track the status of each reward, check expiration dates, review terms and conditions, and activate benefits as needed. The coupon account streamlines reward management, ensuring you don’t miss out before any benefits expire.

Conclusion

Exchange coupon systems are a comprehensive rewards strategy that delivers significant value to active users. With a broad range of coupon types, each tailored to specific benefits, platforms offer flexibility and diverse incentives—from free tokens to temporary VIP upgrades and trading fee cashback.

To manage your coupons effectively, focus on three essentials: first, understand the unique features and uses for each type; second, redeem before the expiration date, as expired coupons cannot be renewed or exchanged; and third, choose the most convenient redemption method—automatic distribution, coupon code, or point exchange.

Always stay informed about each coupon’s rules, especially in terms of non-transferability and any geographic restrictions. You are responsible for timely redemption. Platforms may adjust promotional rules as needed. By making the most of the rewards system and understanding your coupon account, you can maximize benefits and fully leverage the advantages of cryptocurrency trading platforms.

FAQ

How Do Coupons Work?

Coupons are promotional codes that provide users with discounts or benefits. Enter a code during a transaction to activate the promotion and receive rewards such as lower fees or cryptocurrency bonuses.

What Is a Coupon and What Is Its Purpose?

A coupon is a discount or promotional code that gives the user benefits, such as lower fees, transaction bonuses, or rewards. Coupons encourage platform participation and help users save when using cryptocurrency services.

* The information is not intended to be and does not constitute financial advice or any other recommendation of any sort offered or endorsed by Gate.
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